Canceling purchased storage

Article Number:040284

This article explains how to cancel purchased storage.
After you've canceled purchase storage, you can still use it until the end of the month you've already paid for.

  1. Click the Settings icon (the gear-shaped icon) at the top of Kintone.

  2. Click Users & system administration.
    Screenshot: "Users & system administration" is highlighted

  3. On the Service usage screen, click Subscription details.
    Your subscription details will be displayed.
    Screenshot: The "Subscription details" button is highlighted on the "Service usage" screen

  4. In the Options section, click Terminate in the Storage section.
    Screenshot: The "Terminate" button is highlighted to the right of "Storage"

  5. Click TERMINATE on the confirmation screen.